Terms of service
TERMS OF SERVICE
Last updated: August 17, 2026
These Terms of Service govern your use of the Wickora website and purchases made through our store.
By accessing our website or placing an order, you agree to these Terms, subject to any mandatory rights provided by applicable law.
1. SELLER
Trading name: Wickora
Email:
infowickora@gmail.com
2. ELIGIBILITY
By placing an order, you represent that you have legal capacity to enter into the transaction or have the authorization of a parent or legal guardian where required by applicable law.
3. PRODUCTS
We make reasonable efforts to display products accurately.
Colours and appearance may vary slightly depending on screen settings, photography, lighting and normal manufacturing tolerances.
Such minor differences do not constitute a defect where the product remains materially consistent with its description.
Nothing in this section limits statutory rights relating to non-conforming or defective products.
4. PRICES
Prices may change without notice.
The price applicable to an order is the price displayed and accepted at checkout, subject to applicable law.
Taxes, shipping charges and other mandatory charges will be disclosed as required before the order is completed.
5. ERRORS
We reserve the right, to the extent permitted by law, to correct obvious typographical, technical or pricing errors.
If an obvious error affects an order already placed, we may contact you to offer the correct price or cancel and refund the affected order where permitted by law.
6. ORDER ACCEPTANCE
Submitting an order does not necessarily constitute final acceptance by Wickora.
We may refuse or cancel an order where legally permitted, including in cases involving:
suspected fraud;
unauthorized payment;
obvious pricing or technical errors;
product unavailability;
abusive purchasing behaviour; or
shipping restrictions.
If we cancel a paid order, the applicable payment will be refunded.
7. PAYMENT
You agree to provide current, complete and accurate billing and payment information.
Orders may be subject to fraud-prevention checks carried out by us or our payment providers.
8. DELIVERY
Delivery dates displayed on the website are estimates unless expressly stated otherwise.
Delivery is subject to the Shipping Policy and mandatory consumer law.
9. RETURNS AND REFUNDS
Returns, withdrawals, cancellations and refunds are governed by our Return and Refund Policy.
10. INTELLECTUAL PROPERTY
All Wickora branding, website design, original photographs, graphics, product descriptions, logos, videos and other original content are owned by or licensed to Wickora and may not be copied, reproduced, republished or commercially exploited without permission.
Third-party trademarks remain the property of their respective owners.
11. PROHIBITED USE
You must not use our website:
for unlawful purposes;
to commit fraud;
to interfere with website security;
to distribute malicious code;
to scrape or copy content for unauthorized commercial use; or
to infringe intellectual property rights.
12. THIRD-PARTY SERVICES
Our website may rely on third-party providers including ecommerce platforms, payment processors, shipping companies, fulfillment providers and analytics services.
Their services may also be governed by their own terms and privacy practices.
13. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Wickora will not be liable for indirect, incidental or consequential losses that were not reasonably foreseeable or that arise from circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including mandatory consumer protections or liability that cannot legally be excluded.
14. INDEMNITY
To the extent permitted by applicable law, users who intentionally misuse the website or violate applicable law may be responsible for losses reasonably resulting from that conduct.
This provision does not impose obligations on consumers that would be unlawful or unfair under applicable consumer law.
15. SEVERABILITY
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply to the extent legally possible.
16. GOVERNING LAW
These Terms are governed by the laws of Spain, without depriving consumers of any mandatory protections provided by the law that is applicable to them.
Nothing in these Terms restricts a consumer's right to bring proceedings before a court that has jurisdiction under applicable mandatory law.
17. CHANGES
We may update these Terms from time to time.
The version applicable to an order is the version in effect when that order is placed, unless applicable law requires otherwise.
18. CONTACT
infowickora@gmail.com